🛵 Shipping & Delivery Policy
1. Shipping Coverage
We deliver all across India. Your order reaches you no matter where you are in the country — from metros to small towns.
2. Shipping Charges
FREE SHIPPING on all products* — no extra cost at checkout. alrubamasala.com
(If conditions apply, you can specify a minimum order value here.)
3. Order Processing Time
Orders are processed within 1–3 business days after confirmation.
4. Delivery Time
Once shipped, deliveries typically take:
3–7 business days for most locations
7–10 business days for remote areas*
(These are estimates; actual times may vary due to courier partner schedules or regional delays.)
5. Tracking Your Order
After dispatch, you will receive:
✅ Order Confirmation
✅ Shipping Notification
✅ Tracking Details
Use the tracking link to see your delivery status in real time.
6. Delays
If there are any unusual delays (weather, strikes, peak season), we’ll keep you updated via email or SMS.
7. Incorrect Address / Non-Delivery
If a package is returned due to wrong address or no pickup:
You may be asked to pay additional shipping charges for reshipment.
Please ensure your address and phone number are accurate at checkout.
8. Damaged or Missing Items
If your product arrives damaged or items are missing:
📩 Contact our support team within 48 hours of delivery with photos and order details.
We’ll get it resolved — either through replacement or refund.
✅ Optional Add-Ons (if applicable)
You can include optional information like:
Cash on Delivery availability
Bulk / Wholesale Shipping
International Shipping Terms
Courier Partners