Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

A. Personal Information

When you interact with our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely through third-party gateways)

B. Non-Personal Information

We automatically collect:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Time spent on the website

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates, tracking details, or support messages

  • Improve website performance and customer experience

  • Respond to your inquiries

  • Send marketing or promotional messages (only with consent)

  • Prevent fraud and ensure secure transactions

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve loading speed

  • Remember your preferences

  • Analyse website traffic

  • Enhance browsing experience

You can disable cookies from your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell or trade your personal information.

However, we may share your information with:

  • Courier partners (for delivery)

  • Payment gateways (for secure transactions)

  • Technical service providers (for website functionality)

All partners follow strict data protection standards.

5. Data Security

We use secure servers, encryption, and industry-standard safeguards to protect your information.
However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access the personal data we hold

  • Request correction or updating of your details

  • Request deletion of your account/data

  • Opt-out of marketing communications

For any such request, contact our support team.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Privacy Policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated “Last Modified” date.